More Tragic Comcast Customer Service

So my wife calls the circus this morning, and they tell me that their guy called the house yesterday and since noone answered he didn't come by. We check the house phone; one missed call from a blocked Caller ID, no attempts to call again, no attempts to reach me by cell ( which was clearly listed). So NOW they say we can come by their office and pick up a new one. I specifically asked them if I could just pickup a new one at their office when I first called them on this and of course they said no.

These people are fucking assclowns. It's going to feel so good to tell them to cancel my service.